FAQs

You can book the horsebox sauna exclusively for your group (max 6 people) or to reserve the entire Yard for larger gatherings of up to 22 guests.

To arrange a private hire, simply send us an email at hello@bristolsaunayard.com and we’ll be in touch to confirm the details.

Cancellation Policy

• 14+ days’ notice → full refund

• 7–14 days’ notice → 50% refund

• Less than 7 days’ notice → unfortunately non-refundable

Please bring:

• Swimwear

• A refillable water bottle to stay hydrated

• Two towels (one to sit on in the sauna and one for drying off afterwards)

• A padlock (to secure your belongings in the lockers)

If you’d like, bring flip-flops or swim shoes, and something warm and cosy to wear afterwards.

Using the sauna is about more than just heat - it’s relaxation, health, and connection. We recommend short rounds of 5-15 minutes inside, with breaks outside to cool down or take a plunge in the ice bath.

Arrive 10–15 minutes early to get changed and settled. Please note: if you’re late, we can’t extend your session time.

• Bring two towels – one to sit on in the sauna and another to dry off afterwards.

• Use water mindfully – check with others before pouring water on the stones and give the heat time to build. A few ladles go a long way.

• Respect the atmosphere – this is a shared space. Keep conversation low and be mindful of others who may prefer a quieter session.

• Rinse before the plunge – a quick shower helps keep the cold tanks fresh for everyone.

• Aromatherapy – only use the sauna infusions provided by our team. Other oils can be unsafe on the stove.

• Sober space – alcohol and sauna don’t mix. We keep the Yard alcohol-free.

• Phone-free zone – no phones inside the sauna. Photos are welcome outside the cabin, but please ask permission first.

We have a simple, rustic set-up in our courtyard:

• A sheltered changing space

• Lockers for belongings

• Outdoor shower and cold plunge/ice bath

• Anyone aged 16+ can join our community sessions.

• Young people aged 12–15 are welcome in private bookings with a responsible adult (18+).

Please read and accept our waiver when booking.

If you have health conditions, are pregnant, or take medication, please check with your doctor before using the sauna or ice bath. If you feel unwell (dizzy, nauseous, headache), leave immediately and let a member of staff know.

• Remove all jewellery & reading glasses (it can get very hot).

• Avoid heavy meals or alcohol before and during your session.

• Bring plenty of water.

Accessibility at Bristol Sauna Yard

We’re committed to making our space as welcoming and inclusive as possible, and we’re continuing to improve accessibility across the site. Below is an overview of the current layout and access so you can decide whether the facilities meet your needs.

Entrance & Pathways

• The entrance to the courtyard is through a street-level gate on Church Road - no steps at the gate.

• The ground surface inside the courtyard is primarily composed of loose gravel.

• The Pathway and the entrance to the site are 102cm at their narrowest.

Sauna & Ice Bath Areas

• Both the Trailer Sauna and Horsebox Sauna have a step up of 50cm to enter.

• Door widths:

Trailer Sauna: approx. 60 cm

Horsebox Sauna: approx. 60 cm

• Ice baths are at the top of three steps at 37.5cm rise.

Changing Rooms

• Entry to changing rooms involves three small 20cm steps.

Toilets

• Our portable toilet is not currently wheelchair accessible. Single step of 15cm.

If you’d like to visit beforehand or talk through access requirements, you can email us at info@bristolsaunayard.co.uk.

Ongoing Improvements

We are a small, community-run space and we’re continuing to make upgrades. Full accessibility is an important priority, and we’ll update this page as improvements are made.

• We recommend booking online to secure your spot.

• Walk-ins are welcome if we have space - you can drop us a message on Instagram to check availability.

• We are cashless business so walk-ins must pay via card.

Cancel or reschedule at least 48 hours before your booking for a full refund or credit.

• If cancelled within 48 hours, we’re unable to offer a refund.

  You can reschedule directly via the booking system.

Absolutely! We’ve got bike racks on site for you to use (first come, first served). Cycling down is a great way to keep it green and we’re always happy to help you do your bit for the planet.